Business Communication

Course Overview

The training course helps bookkeepers understand the importance of business communication and how best to communicate with their superiors, associates, vendors, and clients using today's communication tools.

Course Length

The course is a sixteen-week course (one session per week). However, the course is an on-demand, self-study, self-paced course. Therefore, the length of the course is determined by the time you dedicate to the course and your understanding of bookkeeping and accounting.

Important: When you order the course, we email you the course access code and instructions. If you don't receive the email, check your Junk mail. If you order after 5:00 pm MT (4:00 pm PT, 6:00 pm CT, 7:00 pm ET), we email the course access code and instructions the morning of the next business day. We’re closed on weekends and major holidays. The code provides you access to the course for 6 months beginning from the time you access the course. Please don’t access the course until you’re ready to begin the course.

Course Format

eLearning, or electronic learning, is the delivery of learning through digital resources. eLearning is based on formalized learning, but it's provided through electronic devices such as computers, laptops, tablets, and phones connected to the Internet. eLearning makes it easy for users to learn at anytime, from anywhere, without restrictions.

eLearning integrates instruction, reading, exercises, quizzes, and support into one digital platform.

The course is presented by Accounting Analytics Accounting School. The school is a registered Postsecondary Proprietary School providing post-secondary education for educational, vocational, or professional objectives.

Topics

• Establishing Credibility
• Interpersonal Communication and Emotional Intelligence
• Team Communication and Difficult Conversations
• Global Communication and Diversity
• Creating Effective Business Messages
• Improving Readability with Style and Design
• Email and Other Traditional Tools for Business Communication
• Social Media for Business Communication
• Routine Business Messages
• Persuasive Messages
• Bad-News Messages
• Research and Business Proposals and Planning for Business Reports
• Completing Business Proposals and Business Reports
• Planning Presentations
• Delivering Presentations
• Employment Communications

Materials

• Learning Management System
• eTextbook (digital)
• Pre-assessment Test
• On-demand Video Instruction
• Quizzes
• Exercises
• Instructor Support
• Post-assessment Test
• 32 Continuing Professional Education (CPE) Credits

Steps

Step 1: Take Pre-assessment Test

Step 2: Watch Chapter Video

Step 3: Read Textbook Chapter

Step 4: Complete Chapter Exercises

Step 5: Take Chapter Quiz

Step 6: Request Instructor Support

Step 7: Take Post-assessment Test